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Ch10 Interviewing

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SRE MATERIALS
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  Recall The Team Skills 1.  Analyzing the Problem (with 5 steps) 1.Gain agreement on the problem definition. 2.Understand the root causes 3.Identify the stakeholders and the users. 4.Define the solution system boundary. 5.Identify the constraints 2. Understanding User and Stakeholder Needs 3. Defining the System 4. Managing Scope 5. Refining the System Definition 6. Building the Right System 10/23/2014 1  A.ARUNA/ASSISTANT PROFESSOR/IT/SNSCE  Recall: The Requirements Pyramid 10/23/2014 2  A.ARUNA/ASSISTANT PROFESSOR/IT/SNSCE  Fact Finding Techniques 1. Background Reading: about users, stakeholders, environment, company, ..etc 2. Interviewing: users, customers and stakeholders (Ch 10) 3. Observation: of the existing system and users 4. Document Sampling: about the old system 5. Questionnaires: to the users and stakeholders  And many others .. 10/23/2014 3  A.ARUNA/ASSISTANT PROFESSOR/IT/SNSCE  Fact Finding Techniques  And many others .. Like  Workshops: Ch 11  Brainstorming: Ch 12  Storyboarding: Ch 13 10/23/2014 4  A.ARUNA/ASSISTANT PROFESSOR/IT/SNSCE
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