Abstract

OF BUSINESS, COLLEGE OF CHARLESTON, 5 LIBERTY ST., CHARLESTON, SC, TEL (843) / FAX

Categories
Published
of 8
All materials on our website are shared by users. If you have any questions about copyright issues, please report us to resolve them. We are always happy to assist you.
Related Documents
Share
Description
Gioconda Quesada Page 1 GIOCONDA QUESADA SCHOOL OF BUSINESS, COLLEGE OF CHARLESTON, 5 LIBERTY ST., CHARLESTON, SC, TEL (843) / FAX (843)
Transcript
Gioconda Quesada Page 1 GIOCONDA QUESADA SCHOOL OF BUSINESS, COLLEGE OF CHARLESTON, 5 LIBERTY ST., CHARLESTON, SC, TEL (843) / FAX (843) EDUCATION THE UNIVERSITY OF TOLEDO. PhD. in Manufacturing Management and Engineering. Cumulative GPA: 3.89/4.0 Specialization: Information Systems, E-Commerce, Supply Chain Management. Dissertation: A Study of eprocurement Technologies, Procurement Practices, Procurement Performance and their Relationship. Advisors: Dr. Subba Rao and Dr. T.S. Ragu-Nathan Master of Science in Manufacturing Management. Cumulative GPA: 3.8/4.0 Thesis: International Quality Management Practices and Results. Toledo, OH 8/99 8/04 Toledo, OH 8/97-12/99 COSTA RICA INSTITUTE OF TECHNOLOGY (INSTITUTO TECNOLOGICO DE COSTA RICA, ITCR). Bachelor of Science in Industrial Engineering. Cumulative GPA 3.5/4.0 Thesis: Design of a Quality Strategy focused on Customer Service. Costa Rica 2/93-7/97 ACADEMIC EXPERIENCE COLLEGE OF CHARLESTON. Assistant Professor ( ) Associate Professor (2009-present) Co-Director of Global Business Resource Center ( ) Faculty Coordinator of Assessment of General Education (2013-Present) Certified Global Business Professional (CGBP) and certified trainer. Teach Management Information Systems, Supply Chain Management and Decision Sciences Courses. Teach the Supply Chain component of the Certificate Global Business Professional preparation course every semester (international business). Develop research and publications in the areas of decision sciences, information systems, and supply chain management. Participate in College-wide committees (General Education, Honors, Assessment of Institutional Effectiveness, Diversity, Faculty Research and Development-Chair) and School of Business Committees (International Business, Technology, Sustainability, Continuous Improvement and Assessment, Student Development) Charleston, SC 08/03 - Present THE UNIVERSITY OF TOLEDO. Teacher Instructor and Graduate Assistant. Teach introductory computer applications course in the Information Systems, Marketing, E-Commerce and Sales Department (IMES). Topics included: Information Technology, Internet Applications and Development Tools and Networking Concepts. Toledo, OH 01/02 08/03 INSTITUTO DE EMPRESA. Adjunct Professor. Teach Quantitative Analysis and Information Systems at the MBA level. Madrid, Spain 08/01 01/02 Gioconda Quesada Page 2 ACADEMIC EXPERIENCE. THE UNIVERSITY OF TOLEDO. Teacher Instructor and Graduate Assistant. Teach courses in micro-computer applications, web development, statistics, operations management and management information systems. Assist diverse faculty members in conducting research projects, analysis of information, and development of research proposals. Areas of research projects include Advance Manufacturing Technologies (AMT), Supply Chain Management (SCM), International Quality Management Practices, New Product Development. Assist faculty in class Material Preparation (Undergraduate and Graduate levels) Toledo, OH 08/97-08/99 JOURNAL COSTA RICA INSTITUTE OF TECHNOLOGY (INSTITUTO TECNOLOGICO DE COSTA RICA, ITCR). Industrial Engineering Dept. Undergraduate Assistant. Participate in the research project Redesign of National School Furniture using Product and Process Reengineering , sponsored by Purdue University. Assist in undergraduate courses such as Production and Operations Management and Work Methods and Design. Department of Mathematics and Physics. Undergraduate Assistant. Assisted in undergraduate courses such as Physics I and II and Advanced Calculus. Gonzalez, M., Quesada, G., Davis, J. and Mora-Monge, C Applications of Quality Management Tools in the Evaluation of Websites: The Case of Sports Organizations. Quality Management Journal. Vol. 22 (1). Davis, J.M., Mora-Monge, C., Quesada, G. and Gonzalez, M Cross-Cultural Influences on e-value creation in Supply Chains. Supply Chain Management: An International Journal. Vol. 19 (2). Gonzalez, M., Quesada, G. and Mora-Monge, C An International Study on Manufacturing Competitive Priorities. Journal of Management Policy and Practice. Vol. 13 (3). Gonzalez, M., Quesada, G., Mueller, J. and Mueller, R International Business Curriculum Design: Identifying the Voice of the Customer using QFD. Journal of International Education in Business. Vol. 4 (1). Quesada, G. Gonzalez, M., Mora-Monge, C. and Hartley, M.F Exploring Differences in Quality Practices in Developing Countries. Vol. 5(1). International Journal of the Academic Business World. ***Best Paper Award*** Quesada, G., Gonzalez, M., Mueller, J. and Mueller, R Impact of e-procurement on Procurement Practices and Performance. Benchmarking: An International Journal. Vol. 17 (4). Quesada, G., Gonzalez, M. E., Kent, T A Road for Achieving an International Measure and Understanding on Leaders Behaviors. Leadership and Organization Development Journal. Vol. 29 (7-8). Gonzalez, M. E., Quesada, G., Gourdin, K. N., Hartley, M. F Designing a SCM Academic Program Using QFD and Benchmarking Analysis. Quality Assurance in Education. Vol. 16 (1). Mora-Monge, C., Gonzalez, M., Quesada, G., Rao, S.S A Study of AMT in North America: A Comparison between Developed and Developing Countries. Journal of Manufacturing Technology Management. Vol. 19 (7). Quesada, G., Ramachadugu, R., Martinez, J.L., Gonzalez, M Linking Order Winning and External Supply Chain Integration Strategies. Supply Chain Management: An International Journal. Vol. 13 (4). Quesada G., Syamil A. and Doll W OEM New Product Development Practices that Drive Supplier Performance in the Automotive Industry. Journal of Supply Chain Management: A Global Review of Purchasing and Supply. Vol. 42 (3). Costa Rica 1996 Gioconda Quesada Page 3 JOURNAL Gonzalez M., Quesada G., Gavidia J. and Urrutia I Conceptual Design of an e-health Strategy for the Spanish Health Care System. International Journal of Health Care Quality Assurance. Vol 19 (2). Gonzalez M., Quesada G., Mack R. and Urrutia I Building an activity-based costing hospital model using quality function deployment and benchmarking. Benchmarking: An International Journal. Vol. 12 (4). (Best Paper Award) Gonzalez M., Quesada G. and Mora M Determining the Importance of Supplier Selection Process in Manufacturing: A Case Study. International Journal of Physical Distribution and Logistics Management. Vol. 34 (6). Gonzalez M., Quesada G., Picado F. and Eckelman C Customer Satisfaction using QFD: an e- banking case. Managing Service Quality. Vol. 14 (4). Gonzalez M., Quesada G., Mueller R. and Mora M QFD Strategy House: An Innovative Tool for Linking Marketing and Manufacturing Strategies. Journal of Marketing Intelligence and Planning. Vol. 22 (3). (Best Paper Award) Gonzalez M., Bahill T. and Quesada G Improving Product Design using Quality Function Deployment: The School Furniture Case in Developing Countries. Quality Engineering Journal. 16 (1). Quesada G. and Gonzalez M Globalization: Tools for a Continuous Improvement Culture. Actualidad Económica. San José, Costa Rica. Quesada, G. and Gonzalez, M Design of Quality Strategies focused on Customer Service (ECSEC) . Industrial Production Journal. Vol.2. Taller de Publicaciones ITCR. Cartago, Costa Rica. Quesada, G. and Gonzalez, M QFD: An Effective Methodology for Product Planning . Industrial Production Journal. Vol. 2.Taller de Publicaciones ITCR. Cartago, Costa Rica. PROCEEDINGS AND PRESENTATIONS Quesada, G. (2015). Work with what you have! Implementation of a General Education Assessment Plan: 3 Years and Counting. Assessment Institute. Indianapolis, USA. Mora-Monge, C., Palacios, S., Gonzalez, M., Quesada, G. and Davis, J.J. (2015). Strategic Alignment of Supply Chain Integration and e-commerce Use. Proceedings Decision Sciences Institute, 2015 Annual Meeting, Seattle, WA, USA. Quesada, G., Gonzalez, M., Mora-M., C. and Davis, J.M. (2015). Beyond Carbon Neutral: The Case of Costa Rican Brewery Company. International Business Conference. London, UK. Gonzalez, M., Quesada, G., Davis, J.M. and Mora-M., C. (2015). Improving Customer Service using Lean Tools: A Case Study in Healthcare. International Business Conference. London, UK. Quesada, G., Gonzalez, M., Moran, P (Student). and Davis, J.M. (2014). Medical Tourism: Drivers and Risks. 10th International Strategic Management Conference. Rome, Italy. Gonzalez, M., Quesada, G. and Mueller, J. (2014). Improving Customer Service and Administrative Efficiency using QFD: A Medical Facility Case. 10th International Strategic Management Conference. Rome, Italy. Quesada, G., Gonzalez, M., Mueller, J. (2013). Strategic Alignment of Order Winners and Supply Chain Integration. International Decision Science Conference, Budapest, Hungary. Gonzalez, M., Quesada, G. (2013). A Model to Integrate New Product/Process Development: An Empirical Study. International Decision Science Conference, Budapest, Hungary. Gonzalez, M., Quesada, G. (2013). An Empirical Model to Improve Customer Satisfaction in a Manufacturing System. International Decision Science Conference, Budapest, Hungary. González, M, Quesada, G.,Miller K. (student), Mora-Monge, C. (2012). Technology Acceptance Model (TAM) application to Website Design of Global Sport Organizations. International Decision Science Conference. Istanbul, Turkey. Quesada, G., Gonzalez, M., Mora-Monge, C. and Mueller, R. (2012). Developing Joint Ventures in Curriculum Design: Where Academia, Private Sector and Public Sectors Shake Hands . European Decision Sciences Institute Annual Meeting. Istanbul, Turkey. Gioconda Quesada Page 4 PROCEEDINGS AND PRESENTATIONS Mora-Monge C., Quesada, G. and Gonzalez, M. (2012). Exploring the Determinants of Organizational Performance in a Digital World A Cluster Analysis of U.S. Firms. Proceedings Decision Sciences Institute, 2012 Annual Meeting. San Francisco, CA, USA. Mora-Monge C., Davis, J.M., Quesada, G. and Gonzalez, M. (2011). Developing Inter-Organizational Supply Chain Capabilities in a Flat World: The Moderating Role of National Culture. Proceedings Decision Sciences Institute; 2011 Annual Meeting. Boston, MA, USA. Quesada, G., Gonzalez, M. and Mora-Monge C. (2011). Consumer Behavior for Green Products: Costa Rica versus USA. Proceedings Decision Sciences Institute; 2011 Annual Meeting. Boston, MA, USA. Gonzalez, M., Quesada, G., Davis, J.M. and Mora-Monge C. (2011). Evaluating Website Customer Satisfaction of Sport Management Organizations. Proceedings Decision Sciences Institute; 2011 Annual Meeting. Boston, MA, USA. Quesada, G., Bailey, C. (student) and Woodfin, Brooks (student) (June, 2011). An Analysis of Drivers and Barriers to Innovations in Green Supply Chain Practices in Mexico. Proceedings Global Business and Social Science Research Conference. Beijing, China. Gonzalez, M., Quesada, G., Mueller, R. and Mueller, J. (2011). Building an International Business Curriculum using an Innovative Methodology. Proceedings Hawaii International Conference on Business. Hawaii, USA.. Gonzalez, M. and Quesada, G. (2011). An International Study on Manufacturing Competitive Priorities. Proceedings Hawaii International Conference on Business. Hawaii, USA.. Quesada, G., Gonzalez, M., Mora-Monge, C. and Hartley, M. (2010). Quality Practices in Developing Countries: An Empirical Analysis. Nashville, TN: Academic Business World International Conference. (Best Paper Award). Quesada, G. (2010). Market Disposition for a Green Culture. Paper presented at the IIEE Congress (Proyecto Ingenieria Industrial; Soluciones Globales), Jalisco, Guadalajara. González, M., Quesada, G., Mora-Monge, C., & Reyes, G. (2010). Greening Supply Chain Management: A Preliminary report among Mexican Firms. Paper presented at the 41st Annual Meeting Annual of Decision Science, San Diego California Quesada, G., González, M., & Mora-Monge, C. (2010). Greening Supply Chain Management: NAFTA situation, Postsecondary Annual Meeting; FIPSE. Minneapolis, MN. Gonzalez, M., Quesada, G., Mueller, R. and Mueller J. (2008). A Customer-Driven Curriculum for International Business Major. Baltimore, Maryland: 39th Annual Meeting of Decision Sciences Institute. Mora-Monge, C., Gonzalez, M., Rao, S., Quesada, G. and Quesada, H. (2008). An Empirical Investigation of Factors Influencing Web-Based Electronic Commerce Use A Supply Chain Perspective. Baltimore, Maryland: 39th Annual Meeting of Decision Sciences Institute. Gonzalez, M., Quesada, G., Gourdin, K. and Hartley, M. (2007). An Efficiency Model Study to Evaluate the Impact of Port Security Activities on Port Productivity. International Symposium and Workshop on Global Supply Chain, Inter-modal Transportation and Logistics. Toledo, Ohio. Quesada, G., Gonzalez, M. E., Rao, S.S., Ragu-Nathan, T.S. (2007). Getting inside eprocurement Technologies to Study Their Usage Impact on Procurement Practices and Performance. Phoenix, AZ: 38th Annual Meeting of Decision Sciences Institute. Mora-Monge, C., Gonzalez, M. E., Quesada, G. (2007). Assessing the Impact of Web-Based Electronic Commerce on the Organizational Benefits of a firm: An empirical study. Phoenix, AZ: 38th Annual Meeting of Decision Sciences Institute. Kent T., Quesada G. and Gonzalez M. (2006). Leader Behavior: An International Comparison. 37th Annual Meeting of Decision Sciences Institute, San Antonio, TX, USA. Gonzalez M., Quesada G. and Martinez J.L. (2006). Strategic Manufacturing Priorities among Continents: An Empirical Study. 37th Annual Meeting of Decision Sciences Institute, San Antonio, TX, USA. Gioconda Quesada Page 5 PROCEEDINGS AND PRESENTATIONS Quesada G., Rao S. and Ragu-Nathan T.S. (2006). Impact of e-procurement Technologies Usage on Procurement Practices and Transaction Costs. 37th Annual Meeting of Decision Sciences Institute, San Antonio, TX, USA. Gonzalez M., Quesada G., Gourdin K. and Hartley M. (2006). Designing a Supply Chain Management Academic Curriculum using QFD and Benchmarking. 37th Annual Meeting of Decision Sciences Institute, San Antonio, TX, USA. Gonzalez, M., Quesada, G., Hartley, M., Gourdin, K. and Turner, G. (2006). A Case Study in Designing a Supply Chain Management Curriculum Using Quality Function Deployment. Southeastern Informs Conference, Myrtle Beach, SC, USA. Quesada G., Rao, S. and Ragu-Nathan, T.S. (2005). Impact of eprocurement Technologies Usage on Procurement Practices and Procurement Performance. 16th Annual North American Research Symposium on Purchasing and Supply Management. Tempe, AZ, USA. Gonzalez M. and Quesada G. (2005). Design of a Supply Chain Management Curriculum Using QFD and Benchmarking. 16th Annual North American Research Symposium on Purchasing and Supply Management. Tempe, AZ, USA. Quesada G., Gonzalez M. and Rao, S. (2004). Impact of eprocurement on Supply Chain Performance: Preliminary Results from an Empirical Study. Midwest Business Administration Association (MBAA) Annual Meeting. Chicago, IL, USA. Gonzalez M., Urrutia Hoyos I., Quesada G. and Mack R. (2004). Planning an ABC Model using QFD and Benchmarking Approach. Annual Meeting of Decision Sciences Institute, Boston, MA, USA. Syamil A., Quesada G. and Doll. W.J. (2003). A Measurement Model for Supplier Performance in New Product Development. Annual Meeting of Decision Sciences Institute, Washington, D.C., USA. Gonzalez M., Quesada G. and Mora, C. (2003). Bringing Together Manufacturing and Marketing Strategies: An Alternative Approach. Annual Meeting of Decision Sciences Institute, Washington, D.C., USA. Mora, C., Rao, S., Gonzalez, M. and Quesada G. (2003). An Analysis of Advanced Manufacturing Technology Investment and Implementation Barriers in NAFTA. Annual Meeting of Decision Sciences Institute, Washington, D.C., USA. Gonzalez, M., Quesada G. and Mora, C. (2003). Systematic Selection of Variables in the Chair Manufacturing Industry. Annual Meeting of Decision Sciences Institute, Washington, D.C., USA. Quesada G. and Diaz-Bernardo, R. (2002). Differences in Strategic Manufacturing Priorities among Continents: An Empirical Study. Annual Meeting of Decision Sciences Institute, San Diego, CA, USA. Gonzalez M. and Quesada G. (2001). Six Sigma: An Optimal Solution using a Simulation Approach. 12th Annual Meeting of the Production and Operations Management Society. Lake Buena Vista, FL, USA. Quesada G., Mora C. and Rao S. (2001). Advanced Manufacturing Technologies: A Preliminary Report of an Empirical Field Research in USA, Costa Rica and Mexico. Western Decision Sciences Institute Conference (WDSI). Vancouver, Canada. Quesada, G., Rao, S. and Ragu-Nathan T.S. (1999). Quality Management Practices and Quality Results: A comparison of Costa Rican and Mexican Companies. Decision Sciences Institute (DSI) National Conference. New Orleans, USA. Zhang W., Quesada G., Rao S., Vonderembse M. and Sharkey T. (1999). International Purchasing: Strategic Considerations. Production and Operations Management Society (POMS) Conference. New Delhi, India. Gonzalez M., and Quesada G.,. (1999). QFD as a Marketing and Manufacturing Strategy . Midwest Business Administration Association (MBAA) 5th Annual Meeting. Chicago, IL, USA. Gonzalez M., and Quesada G. (1999). A Customer Satisfaction Model: A Tool For Quality Product Improvement. Midwest Business Administration Association (MBAA) 5th Annual Meeting. Chicago, IL, USA. Gioconda Quesada Page 6 PROCEEDINGS AND PRESENTATIONS COURSES TAUGHT Quesada G. and Gonzalez M. (1999). The Role of Information Systems in the Manufacturing field. Association for Information Systems (AIS) International Conference. Wisconsin, USA. Quesada G. and Lim, Y. (1999). Integrated New Product/Process Development: How are Firms really Implementing it? Decision Sciences Institute (DSI) National Conference. New Orleans, USA. Green Supply Chain Management Production and Operations Management Business Statistics II Management Information Systems e-commerce Quantitative Analysis Applications of Excel in Marketing Honors Business Statistics International Commerce International Trade Issues International Issues in Sustainability International Business Doing Business in Costa Rica Sustainability Issues in Costa Rica HONORS AND AWARDS GRANTS Industrial Engineering Department Tuition Waiver Scholarship, Costa Rica Institute of Technology (Instituto Tecnologico de Costa Rica, ITCR), Cartago, Costa Rica. College of Business Administration Tuition Waiver Scholarship, The University of Toledo, Toledo, OH. American Society for Quality (ASQ) Award for Quality Achievements, Toledo, OH. Beta Gamma Sigma Member. CGBP NASBITE Certified Global Business Professional Global Scholar School of Business Distinguished Service Award Summer Research Grant Knox Scholarships ($5,000) 2009 Summer Research Grant for Global Trade Initiatives at the College of Charleston ($5,000) 2008 Summer Research Grant for Global Trade Initiatives at the College of Charleston ($5,000) Principal Investigator (PI) of FIPSE Grant in Green Supply Chain with Mexico and Canada ($169,741) 2007 Summer Research Grant for the School of Business and Economics ($5,000) 2006 Summer Research Grant for the School of Business and Economics ($5,000) 2004 Faculty Research and Development Grant ($2500) BOOK Appendix A. QFD: An effective methodology for product planning. Book: Gonzalez, Marvin E. QFD: La Función Despliegue de la Calidad. McGraw Hill, Mexico Appendix C. Design of Quality Strategies focused on Customer Service (ECSEC). Book: Gonzalez, Marvin E. QFD: La Función Despliegue de la Calidad. McGraw Hill, Mexico Chapter: International Purchasing Strategic Considerations. Book: Shri Dahiya. The Current State of Business Disciplines, India, Quesada, G. and Gonzalez M. Business Statistics for Managers. BOOK REVIEWS Donnelly, Robert. Business Statistics. Pearson Education. Bowerman. Essentials of Business Statistics. 3rd Edition. McGraw-Hill. Chapters 2 and 6. Moore, McCabe, Duckworth and Alwan. The Practice of Business Statistics. 2nd Edition. Freeman Turban, Leidner, McLean and Wetherbe. Inf
Search
Related Search
We Need Your Support
Thank you for visiting our website and your interest in our free products and services. We are nonprofit website to share and download documents. To the running of this website, we need your help to support us.

Thanks to everyone for your continued support.

No, Thanks