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Our support team are very technically proficient and have a combined experience of over 30 years supporting the vehicle hire and rental industry.

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Company Profile Prohire Software Systems has been established since 1996 and dedicated itself to providing the highest quality of services and computer software to the vehicle hire industry. Prohire has
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Company Profile Prohire Software Systems has been established since 1996 and dedicated itself to providing the highest quality of services and computer software to the vehicle hire industry. Prohire has been installed in over 800 locations and is responsible for managing in excess of 100,000 vehicles. We have a team of top quality, technically excellent software designers and engineers, who have a wealth of experience within the vehicle hire industry. Our support team are very technically proficient and have a combined experience of over 30 years supporting the vehicle hire and rental industry. Over the years we have gained the trust and respect of many of the key members of the industry and as such we pride ourselves in knowing what the industry is doing and where it is going. This understanding translates itself into the features and benefits of our software offering... Prohire, Proweb & Prores. Prohire has an excellent reputation as a daily, long term and contract hire software system. Proweb is our newest of software offerings and provides an internet portal for clients to enquire and place reservations. What is Prohire? Prohire is the UK s leading software for the vehicle hire industry with over 600 locations and managing many tens of thousands of vehicles. It has over 11 years of input from many 1000 s of car and van hire experts, and can therefore be considered as a highly experienced and disciplined working member of the team. Prohire is a computer software solution that supports all areas of your business. In doing so it interconnects them into a cohesive and efficient business machine. This in turn gives the people responsible for the success of the business a central point of monitoring and control. Prohire operates across all areas of the business including the Rental Desk, Billing & Invoicing, Fleet Management, Accounts, Central Reservations, Security, Insurance, Reporting and Web Site. Prohire - Vehicle Rental Software Solutions Keeping the vehicle hire industry running smoothly The Prohire software system provides a set of solutions that are designed for all aspects of the vehicle hire industry. These include car, van, truck and minibus hire. The software is also capable of handling many other sectors in hire and rental. Whether your plan is to maintain your current level of business, or to expand and increase your capacity, Prohire will provide you with the control, insight, best practices and time saving features you would expect from a computer system that forms the backbone of your organisation. For daily hire, long term hire or contract hire we have Prohire. For a strong web based portal that enables customers to place their reservations we have ProWeb. And for vehicle brokerages we have Prores. No matter whether you have a small business with ten vehicles or a multi-site company with thousands, Prohire and its related products will earn your respect and reward your efforts in a very short time. Prohire Key Features Rental Desk Taking reservations Organising the daily activities, by displaying a list of tasks (including overdue Check-Outs & Check-Ins ) Reservations and Vehicle management across a multi-site organisation Reservation Check (including validation of client, drivers, insurance and the vehicle) and printing rental agreements Managing a hire throughout its lifetime (including extensions and vehicle change overs ) Off Hiring vehicles Billing & Invoicing Helping with reservations that have been introduced by 3rd parties (such as local hotels etc) via Prohire s split billing Producing Sales Invoices / Credit Notes at the beginning /end of the hire Producing sales invoices during the lifetime of the hire at prescheduled times Servicing large corporate accounts with a consolidated invoice Fleet Management Effectively utilising the fleet, by very easily assigning vehicles to reservations (including drag and drop a reservation from one vehicle to another) Managing the fleet through advanced planning & recording, services, MOTs, Inspections etc Optimal use of vehicles according mileage requirements Account Posting Invoices & Credit notes directly into the accounting system Automated Credit Management (including importing credit limits and current balances from the accounts system) Central Reservations Distributing reservations out to one or more locations via the Central Reservation module Security Complete Role based security and user activity audit throughout Insurance Customer & Driver Qualification & Validation for each Group Generation of all necessary Insurance Data Direct link with the Rival Insurance Programme (www.rivalinsurance.co.uk ) Reporting Analysing what the business is doing through a comprehensive set of reports Create specific reports using the report designer Web Site Use Proweb to place reservations directly into Prohire from your company web site. Specify availability rules on a per group basis (inside Prohire) Quotes based on Tariffs that are entered into Prohire Groups and Vehicles pictures are drawn from Prohire Services A professional on-going relationship is our primary goal Prohire and its related set of products form the IT backbone of a company. Therefore we consider it is very important that we have an exceptional on-going relationship with our clients. Our set of supporting services is therefore designed with this in mind. We cover everything from initial consultancy of your requirements to implementation and training and then onto on-going support and regular updates to the software solutions. We recognise that it is vital that we as a company, provide a stable and reliable basis for our clients to base their primary IT systems upon. Implementation Let us get you up and running quickly and efficiently Implementation is not as daunting as it sounds! We know that you re busy and that s why we work hard to implement our systems as smoothly and quickly as possible. All installations are performed by our highly skilled support staff. Whether you opt for the hosted solution or an on-site installation we will take care of all the technicalities. All that is required is a broadband connection and a few minutes of your time and the system will be fully installed and ready to use. Our service to you doesn t stop when you have bought your copy of the Prohire software. We will check your hardware, configure your firewalls and install the Prohire software so that it s ready to run. You won t be left to do it on your own and you won t have to worry about whether it will work or not because we take care of everything for you. We can also personalise the Prohire software if needed; if you have any special requirements for the rental agreements just let us know and we will make the necessary adjustments. We ll also ensure your tariffs are structured exactly how you want them to be. All of this can be done remotely or on site, so whatever your needs and requirements are, we ll be there with you every step of the way. Training Getting to know your Prohire software with our expert help Effective training is a key element of the service we provide. We have a variety of courses on offer. These can be instructor led, at your site or ours, and consist of self paced video training or remote online training. You choose the format that best suits you. All of these serve to help you get the most out of your system. Once training is complete we don t stop there; our dedicated and skilled support team are on hand to answer any questions you may have. Web Services Providing professional websites to ensure you succeed As well as providing unbeatable software to manage your rental business we also provide a website design service to project your corporate image on the internet. Our web design partners are time served professionals who know how to make your website work for you. This includes a fully tailored or template design. Of course all of our web sites have full Proweb integration if required. Report Writing Prohire providing the reports you need to succeed We all know the cornerstone to any software system is its reports. As expected, our systems all come with an effective suite of standard reports - built in. However, in any business you will always have a need to extract information in the way you see most useful. That s why all of our products come with the ability to write and publish your own reports. We also have a report design service that allows you to specify the reports you require and our support team will create and install the report for you. Prohire Data Centre Hosting The Prohire Data centre hosting service lies at the heart of a secure, reliable and effective product range. The data centre has state of the art resilient and redundant internet connectivity from Tier 1 providers, superior power provision and is situated in a highly secure site. That s why our clients choose the hosted option for peace of mind and ease of connectivity from any location. They know that all backups and system maintenance are taken care. Connectivity The Prohire Data Centre service is located in close proximity to numerous international networks providing the highest levels of resilient connectivity, almost unlimited bandwidth, and direct access to some of the world s largest Internet backbones. It is fully integrated with a national Ethernet network managed by Neos and powered by state-of-the-art Cisco Fibre Optic technology. Security The Data Centre is located within a large ring-fenced location. Physical security features include razor-wire fencing to all boundaries and a bullet-proof/blast-proof security gatehouse. Surveillance measures include 24x7 manned security and extensive CCTV monitoring. In addition, a centrally controlled access system monitors and manages all aspects of access into and within the site. Power Although the data enter location has multiple power feeds and its own eco-friendly power station, it is also supported by central UPS units and an auto-switching backup diesel generator, so down-time through power-loss is virtually eliminated. Environmental Controls Within the data centre, raised flooring throughout supports down-flow air-conditioning and humidity control, and air flow is maximised with the consistent use of mesh-style full height racks. The air conditioning system is fully redundant ensuring constant cooling even in the event of a major component failure. Proweb Making it easier for your clients to spend money with you on the web! In recent years the internet has become a VERY important media for commerce. This is especially so with the vehicle hire and rental industry. With the likes of Expedia and Holiday Autos the customer has become used to a very powerful and instant portal for them to enquire and place reservations for their vehicle hire needs. Unfortunately, the web sites that these internet giants have created are VERY expensive to construct and maintain. All too many independent vehicle hire companies have a booking page on their web site which either requests the operator to phone, or enter their details into the site and receive a call at some point in the future. The solution is to use Proweb in conjunction with Prohire. What is Proweb? Proweb is a ready made, fully functional web bookings portal that integrates into and uses the Prohire software solution. The Vehicle Rental operator merely has to insert a piece of text into their existing web site and they have a web portal into their Prohire system. The newly inserted Proweb area can be made to look like the rest of the site (i.e. Colours, Images etc). All Site, Group, Model, Tariff and Availability details are instantly retrieved from the Prohire system. Any updates to this data in future are carried out in Prohire and not by editing the web site. Reservations and clients are recorded in Prohire. Returning clients simply have to enter their password and all their details are shown. Who is Proweb for? All vehicle hire companies require a web presence and Proweb fits that requirement superbly. Even if the vehicle hire or rental company has a reservation area already on their web site it cannot match the flexibility and responsiveness of the Proweb and Prohire combination. Proweb Key Features Client at Website Enter criteria for Reservation requirements (including which site if there is more than one). Retrieve quote details for each group of vehicle. Create a web account for returning to the site and future activities. Creating a Reservation. Receive s of Confirmation or Rejection of a Reservation Request. Integration into Website Easy integration into hire or rental companies web site by placing a piece of text into one of the pages. Easy to make the web booking area look like the rest of the web site by using Prores Full encryption and security for sensitive client details (including credit card), via SSL certificates Integration into Prohire Proweb connects directly to Prohire and uses Prohire functions and data in a live manner. All Sites, Groups, Vehicle Pictures, Tariffs for web Quotes and Group Availability Rules are defined in and maintained inside Prohire, where they are utilised by Proweb during the reservation process. Group Availability Rules define one of three choices of rules - Definitely Available, Might be Available and Not Available Reservations appear in the main Vehicle Allocation Chart and Daily Diary screens Reservation Requests (as defined by the Group Availability Rules ) are Accepted or Rejected by the Prohire operator
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