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PLAY-2-FAQ.pdf

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The EastWest PLAY System: Frequently Asked Questions EASTWEST: FREQUENTLY ASKED QUESTIONS 1 EastWest PLAY System: FAQs Index This page lists the questions that are answered on the following pages. Click on any of the questions to jump directly to that topic. 1. The Basics 1.1 What is PLAY? 1.2 How do I load instruments in PLAY? 1.3 How do I load multiple instruments in PLAY? 1.4 How many instruments can I load into PLAY? 1.5 How do I save my own instruments or my instrument settings?
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  The EastWest PLAY System:Frequently Asked Questions  EASTWEST: FREQUENTLY ASKED QUESTIONS  1EastWest PLAY System: FAQs Index This page lists the questions that are answered on the following pages. Click on any of the questions to jump directly to that topic. 1. The Basics 1.1 What is PLAY?1.2 How do I load instruments in PLAY?1.3 How do I load multiple instruments in PLAY?1.4 How many instruments can I load into PLAY?1.5 How do I save my own instruments or my instrument settings?1.6 A PLAY library I bought doesn’t show up in the Favorites window. What can I do?1.7 How do I create my own Favorite entry? How do I move instruments there?1.8 Where is the documentation? 2. Installing 2.1 Which Installer do I run?2.2 Why can’t I choose where to install the sample library?2.3 Why is my DVD taking so long to install?2.4 I’m getting an error during installation on a Mac. What should I do?2.5 I own PLAY libraries and am installing a new one. Anything I should know?2.6 How do I install my PLAY Libraries if I already have the samples on a hard drive that I’m mov-ing? 3. Updates 3.1 Are there any updates I should run after installing?3.2 What should I do if I get an error when running the instrument updates? 4. Authorization & iLok 4.1 Where’s my license, what’s an iLok key, and how do I authorize my product?4.2 Why do I get an “Authorization Code Not Found” error when trying to authorize?4.3 Special authorization instructions for Expansions and Orchestral libraries4.4 Can I use the PLAY library on more than one machine?4.5 Can I transfer my PLAY license to a different iLok key? 5. Performance 5.1 Notes are dropping out. What can I do?5.2 I’m hearing clicks & pops during playback. What can I do?5.3 What are the best values to use in the Streaming tab in the Settings dialog?5.4 When bouncing a project to audio, there are artifacts or dropouts. What can I do?5.5 How can I improve performance in Pro Tools?5.6 What kind of hard drive does EastWest recommend to stream samples from?5.7 What kind of performance can I expect from my computer setup?5.8 What makes PLAY better (and more resource intensive)?5.9 My project with PLAY is crashing, what should I do?  EASTWEST: FREQUENTLY ASKED QUESTIONS  2EastWest PLAY System: FAQs 1 The Basics If you’re new to PLAY, please read the answers to these common questions. Also, take a look at the document “PLAY: Quick Guide” for an overview of the PLAY interface. 1.1 What is PLAY? PLAY is EastWest’s Advanced Sample Engine. It is shared by all EastWest and Quantum Leap sample libraries. Both 32-bit and 64-bit versions are available. PLAY is compatible with: ã most major sequencers and other hosts (see the “Sequencer Compatibility Chart” on each product page at the www.soundsonline.com web site) ã the major system platforms (Mac, Windows XP, Windows Vista, Windows 7)The following plug-in formats are supported: ã VST ã AU (Audio Units) ã RTAS (for Pro Tools 7.4 or later)PLAY also runs as a standalone product and can access your computer’s audio through Core Audio and ASIO drivers.There are two basic views in PLAY: the Player view, and the Browser view (please see the PLAY System manual for further information about the user interface). If you own multiple PLAY libraries, the default interface appears when you launch the program as a plug-in. Any of the PLAY libraries can be set as the default interface. Do this by launching the stand-alone version of PLAY and going to the Settings menu and then open the “Other” tab. Here you can select the product you wish to see as the default interface when you open PLAY from a sequencer or other host. Once you load an instrument from PLAY’s Browser, the interface will automatically change to the appropriate graphical interface. If you have instrument from different libraries loaded into one instance of PLAY, the graphical interface will automatically switch to the current instrument, as specified in the Instrument drop-down list located in the top right of the PLAY window. 1.2 How do I load instruments in PLAY? The easiest way to get access to PLAY libraries is through the Favorites window, which is in the lower left side of PLAY’s Browser view. Click the library name you want, which will display a list of folders to the right. Then click on any folder to display its instruments and any subfolders. The in-struments all end in the “.ewi” text. Select the instrument you want to open and then click on the Add button. (Or if you want to replace an already loaded instrument, click on the Replace button).After loading an instrument, the appropriate graphical interface appears. If you own more than one PLAY library, you can load instruments from more than one library into the same PLAY win-dow. When switching between instruments, each one displays its own graphical interface, so you may see the colors and the design elements change as you move between instruments from dif-ferent libraries.  EASTWEST: FREQUENTLY ASKED QUESTIONS  3EastWest PLAY System: FAQs 1.3 How do I load multiple instruments in PLAY? When loading the first instrument, no options box will appear. Upon loading the second instru-ment the user will be prompted with the following options: ã Add adds another instrument to what is already loaded ã Replace replaces the currently loaded instrument ã Cancel cancels loading the instrumentWhen loading any instrument with 2 or more already open, users are prompted as so: ã Add adds another instrument to what is already loaded ã Replace All replaces all the loaded instruments ã Replace Current replaces only the currently selected instrument ã Cancel cancels loading the instrumentPlease note these two points:A. After first installing PLAY, and until otherwise changed, each instrument’s MIDI channel as-signment is OMNI (meaning the instrument responds to all channels). To have each new instru-ment loaded to its own unique MIDI channel (1, 2, 3, etc,) go to PLAY’s Settings dialog, select the “Other” tab and find the Midi Channel Assignment control. Then change the setting by click-ing on the Automatic Increment option.B. To use PLAY as a multi-timbral instrument inside a host sequencer, please go to the web page: http://www.soundsonline.com/supportOnce there, click on the following links in turn: Knowledgebase PLAY-Powered libraries General UsageThere you will see a section header: “Using PLAY in your host sequencer.” Open the document that applies for the sequencer you’re using. 1.4 How many instruments can I load into PLAY? As a plug-in, you can load as many instruments as you want, but you will have only 16 unique MIDI channels to control them per each instance of PLAY. This is a limitation of the plug-in stan-dards and MIDI.As a standalone application, you are limited only by the power of your computer and the number of MIDI ports you have. PLAY allows you to select a MIDI port, channel, and audio output for each loaded instrument. 1.5 How do I save my own instruments or my instrument settings? You can save a single instrument—or group of instruments—as a file with a “.ewi” extension. Just load the instrument or multiple instruments you want saved individually or as a group and then select Save or Save As from the Main Menu. Whatever instruments are currently loaded will be written to the file you specify. If you do not want to lose the srcinal instrument, then be sure to select Save As and change either the name of the file or the location where the new file will be written.
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